Privacy Policy for https://coolsculpting.storysurge.net
Introduction
Welcome to https://coolsculpting.storysurge.net! We are CoolSculpting, a company committed to delivering exceptional services while upholding the highest standards of privacy and data security. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information in adherence to various international privacy laws, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.
Scope
This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these channels. However, please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. Each of these third-party entities has its own privacy policies, and we encourage you to review them to understand how your data is handled.
Processing Activities
This policy outlines the practices related to:
- Using our applications and services as an authorized user.
- Visiting websites linked to this Privacy Policy.
- Engaging with us through various communication channels such as emails, calls, or texts/SMS messages.
Personal Data Collection
We collect a range of personal information to enhance your experience and provide tailored services. The types of data we gather include:
- Account Information: This includes user names, passwords, and account settings.
- Payment Details: We securely process payment information for transactions on our platform.
- Financial Data: We may collect financial records to facilitate billing and accounting processes.
- Purchase History: Details of your purchases, including products and services availed, are stored for record-keeping and analytics.
- Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, help us provide a seamless user experience across devices.
- Location Data: We may access your location information to offer personalized content and services.
- Feedback and Reviews: Your feedback, ratings, and reviews help us improve our products and services.
- Social Media Information: If you choose to log in through social media accounts, we collect data from those platforms (subject to their privacy policies).
- Product Preferences: We track your interactions with our products to understand your preferences.
We obtain this data through direct user input, online interactions, and automated technologies used for analytics and personalization. Additionally, we may receive personal information from third parties who assist us in delivering services, always adhering to their respective privacy agreements.
Cookies Policy
Cookies are small text files stored on your browser or device to enhance user experience and gather analytics. We use cookies categorized as:
- Strictly Necessary: These ensure the basic functionality of our website and applications.
- Preference Cookies: They remember your preferences, such as language settings.
- Analytics Cookies: Used by us and third-party services to collect data about how you interact with our platform for analytics and personalization.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.
Data Retention and Deletion
We retain personal data as necessary for the purposes it was collected, including legal compliance, contract fulfillment, and legitimate business interests. Once these purposes are fulfilled, or when data becomes obsolete, we securely delete or anonymize your information.
Security Measures
CoolSculpting employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for data in transit and at rest, and engage secure third-party processing partners who adhere to strict privacy and security standards.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years old. Our services and website do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us, and we will take appropriate steps to delete that information.
Your Rights (Subject to Local Privacy Laws)
Depending on your location, you may have various rights regarding your personal data, including:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure: Request the deletion of your personal information (subject to certain exceptions).
- Restriction: Limit our use of your data in specific circumstances.
- Data Portability: Receive your data in a portable format and transfer it to another controller.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
- Appeals/Complaints: File appeals or complaints with our privacy team or relevant authorities.
To exercise these rights, please reach out to our dedicated privacy team at your earliest convenience.
Changes to Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by directly contacting you. We encourage you to review this policy periodically to stay informed about your data handling.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [Privacy Team Email/Contact Form].
We value your trust in us, and we are dedicated to maintaining the highest standards of data privacy and security.